🐾 Privacy Policy
At The Virtual Veterinary Assistant, I take your privacy seriously (almost as seriously as making sure the diary doesn’t clash).
This policy explains what personal data I collect, why I collect it, and how I keep it safe.
What information do I collect?
- Your name, email address, phone number and any details you provide when you contact me.
- Information relating to services I provide for you (e.g. client contact details if I’m managing your diary).
- Website analytics (cookies) – just the basics so I can see how the site is being used, no sneaky tracking.
How do I use your information?
- To provide the services you’ve asked me for.
- To communicate with you about appointments, admin or enquiries.
- To improve my services and keep things running smoothly.
How do I keep it safe?
- I store information securely, using password protection and secure systems.
- I don’t share your data with third parties unless legally required.
- I only keep data as long as it’s needed to provide my services.
Your rights
You have the right to:
- Access the information I hold about you.
- Ask me to correct, update or delete your data.
- Withdraw consent at any time.
If you’d like to exercise any of these rights, just drop me an email at Sarah@thevirtualveterinaryassistant.co.uk.